Shipments and returns
Shipping & Delivery
Orders are processed after payment and order details have been confirmed, subject to product availability.
Order Processing
Processing time may vary depending on order size and inventory availability. If an item is unavailable or an order requires additional preparation, we will contact you to discuss available options.
Shipping Charges
Shipping charges depend on the destination, package weight, dimensions, and shipping method. Applicable charges will be displayed during checkout or confirmed before shipment.
Delivery & Tracking
When tracking is available, shipping details will be provided after your order has been dispatched. Delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.
Shipping Information
Please provide a complete and accurate delivery address. Additional charges may apply to address corrections, refused shipments, or redelivery.
Damaged or Incorrect Orders
Please inspect your shipment upon arrival. If you receive damaged, missing, or incorrect items, contact us promptly with your order number and clear photographs of the products and packaging. Retain the packaging until the issue has been resolved.
International Orders
Please contact us to confirm availability and shipping arrangements for international destinations. Any applicable import duties, taxes, and customs charges are the buyer’s responsibility unless otherwise agreed in writing.