Terms and conditions of use
Wholesale Terms & Conditions
These terms apply to the use of enospring.com and wholesale purchases from Enospring. By submitting an order, you agree to these terms and any additional conditions confirmed for that order.
Wholesale Accounts
Our wholesale offering is intended for retailers, resellers, and other business customers. We may request business information or resale documentation before approving wholesale access or an order. Customers are responsible for maintaining accurate account information and protecting their login credentials.
Products & Availability
Products are offered subject to availability. Product descriptions, assortments, packaging, and prices may change. Any minimum order quantities or pack requirements will be stated on the relevant product page or confirmed before order acceptance.
Pricing & Payment
Prices are listed in U.S. dollars unless otherwise stated. Shipping charges and applicable taxes are additional unless expressly included. Payment must be received before shipment unless other arrangements have been approved in writing.
Order Acceptance & Changes
Submitting an order does not guarantee acceptance. Orders are subject to confirmation of payment, availability, and order details. If a pricing error or availability issue affects your order, we will contact you before proceeding.
Requests to change or cancel an order should be made as soon as possible. Changes may not be possible once processing or shipment has begun.
Shipping
Shipping charges and arrangements will be displayed during checkout or confirmed before shipment. Delivery dates are estimates. Please refer to our Delivery page for additional information.
Returns & Order Issues
Please contact us promptly if your order contains damaged, defective, missing, or incorrect items. Include your order number, a description of the issue, and photographs where applicable.
Returns require prior authorization. Eligibility, return shipping arrangements, and any applicable credit or refund will be confirmed before a return is accepted. Please do not send merchandise back without contacting us first.
Product Care & Resale
Unless expressly stated otherwise, our products are fashion jewelry. Materials, finishes, and care requirements vary by item. Avoid unnecessary exposure to water, perfume, chemicals, and excessive moisture.
Do not describe products as precious metals, natural gemstones, hypoallergenic, or suitable for children unless that claim is expressly supported by the product information. Buyers are responsible for accurate descriptions and any requirements applicable to their resale activities.
Contact & Updates
Please use our Contact Us page for questions about these terms or an order. Updated terms will be posted on this website. Any separately agreed written terms will apply to the relevant order.